Our IoH Platform Can Help Debug Connectivity Issues For EV Charging Stations

Using Wi-Fi, Bluetooth or non-cellular network technologies has drawbacks and weak points, such as the potential for service interruptions, sluggish network performance, and security flaws. It is critical to diagnose and resolve EV charging station connectivity issues to ensure the seamless operation of EV charging infrastructure. As the use of EVs increases, it is critical to quickly resolve any connectivity problems that may occur in charging stations. This post will outline typical connectivity issues and possible fixes, as well as talk about how important it is to identify and resolve these issues. EV charging stations can be made dependable and easily available for owners of electric vehicles by comprehending and addressing these issues.

1. Weak WiFi signal

A poor Wi-Fi signal is one of the most common causes of connectivity problems. For a charging station to communicate with the charging network and give you real-time data, it needs a steady internet connection. Connectivity issues may arise if the Wi-Fi signal is spotty or weak. 

2. Connectivity Outages

Sometimes the problem isn't with the charging station, but with the network. A charging station's connectivity may be affected by server outages or other technical issues that affect EV charging networks, essentially stuck, waiting for the network to be restored in such situations. Having an IoT orchestration platform to manage such a crisis is essential.

3. Backup for existing systems

In order for the charging point to recognise customers, measure usage, and bill appropriately, connectivity is required. It enables charging point operators to monitor site status in real-time to schedule maintenance, understand demand, and ensure payment. Wireless connectivity can assist in ensuring that a charge point remains operational, thus having a wireless backup makes sense even in situations where fixed line connections are available. Downtime is unacceptable in this competitive market where customers rely on being able to charge their vehicles, and operators cannot afford to lose money or damage their reputation due to non-operational locations.

4. Managing several providers

Given the dispersed nature of EV charging infrastructure, it is not surprising that the EV charging business is faced with the complexity of handling numerous carrier or provider contracts. Another challenge is the requirement to manage old SIMs, along with the SIMs freshly deployed.

Many operators want all IoT connectivity to be on a single platform, independent of connectivity providers. Due to the difficulty of managing several providers and their various platforms, contracts, and billing, many multinational corporations with global IoT activities find it difficult to implement a multiplatform strategy. This is where we come in. Our IoH platform allows you to consume connectivity exactly as you want with complete supplier independence.

How does connectivity orchestration work?

Manage connectivity from multiple suppliers through our IoT Orchestration Hub (IOH) Platform.

• Activate, suspend or terminate connectivity subscriptions to optimize connectivity costs
• Monitor and analyze SIM usage trends, SIM activation trends, etc.
• Create business rules for usage thresholds, device changes, etc. to trigger actions such as email notifications, webhooks, etc.
• Secure your deployment & prevent usage fraud by enabling SIM-Device (IMEI) lock
• Diagnose and troubleshoot connectivity issues via SIM network events and usage feeds

Get a FREE test account today. Write to us at sales@connectedyou.io or fill this form. Visit our website for more information - https://connectedyou.io/pages/ioh

Why ConnectedYou?

Our connectivity solution is universally independent of any connectivity provider. Choose from 40+ pre-integrated connectivity suppliers based on your connectivity requirements across different regions

We orchestrate the critical components that include - eUICC-enabled SIMs/ eSIMs, global IoT/ M2M connectivity, unified monitoring & management, and remote SIM provisioning capabilities into a single solution as a one-stop-shop. Here’s why our product is the best solution for your enterprise - 

• The largest network of 2G, 3G, 4G, 5G, LTE-M, and NB-IoT networks 
• Connectivity for countries with permanent roaming restrictions
• Transparent Pay-As-You-Go pricing without hidden charges or minimum commitments
• Single contract enabling hassle-free multi-supplier sourcing without lock-ins with any connectivity provider
• Unified platform to manage your IoT/ M2M SIM cards irrespective of the connectivity supplier
• Capability to switch connectivity suppliers remotely without SIM replacement and  without any additional transaction costs
• Central support desk for all connectivity issues

Written by Neha Verma & Parag Mittal @ConnectedYou